Shipping policy

Trippy Sip Apparel Shipping Policy

At Trippy Sip Apparel, we want you to receive your order as quickly and safely as possible. Please read our shipping policy below to understand how we handle the shipping and delivery process.

1. Processing Time

  • Order Processing: All orders are typically processed within 1-3 business days from the time the order is placed. Orders are processed and shipped Monday through Friday, excluding weekends and holidays.
  • Custom or Pre-order Items: If your order contains custom or pre-order items, please refer to the estimated shipping time provided at checkout. These items may take longer to process.

2. Shipping Rates

Shipping costs are calculated based on the weight of your order and the delivery location. You will see the available shipping options and their respective costs at checkout before you confirm your order.

3. Domestic Shipping (U.S.)

  • We offer a variety of domestic shipping options within the United States, including Standard Shipping, Expedited Shipping, and 2-Day Shipping.
  • Estimated Delivery Time:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • 2-Day Shipping: 2 business days
  • Delivery times are estimates and may vary based on the shipping carrier and your location.

4. International Shipping

We are proud to offer international shipping to many countries. International shipping rates and delivery times vary depending on the destination.

  • Estimated Delivery Time:
    • International shipments generally take 7-21 business days, depending on the destination country.
    • Please note that customs clearance times and delays are beyond our control and may impact delivery.
  • Customs Duties & Taxes: Customers are responsible for any applicable customs duties, taxes, or import fees that may be assessed upon arrival in your country. These charges are not included in the shipping costs and are the responsibility of the recipient.

5. Shipping Partners

We use trusted shipping carriers such as USPS, UPS, and FedEx to ensure your order arrives safely and on time. Your tracking number will be provided via email once your order has shipped.

6. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order through the carrier's website.

7. Shipping Restrictions

  • P.O. Boxes: We are able to ship to P.O. Boxes for domestic orders, but please note that international P.O. Box shipments may not be available in all regions.
  • APO/FPO Addresses: We do offer shipping to military addresses (APO/FPO). Please allow additional time for delivery.

8. Shipping Delays

While we aim to get your order to you on time, delays can occur due to factors beyond our control, such as weather conditions, carrier delays, or high demand during peak seasons. We are not responsible for shipping delays caused by third-party carriers, but we will do our best to assist you if there are issues with your shipment.

9. Missing or Lost Packages

If your order has not arrived by the expected delivery date, please contact our customer service team at trippysipsupport@protonmail.com. We will assist you in tracking your package and resolving any issues with lost or missing shipments.

10. Address Accuracy

Please make sure that your shipping address is correct and complete at the time of purchase. We are not responsible for shipping delays or non-delivery due to incorrect or incomplete addresses. If you notice an error with your address, please contact us immediately at trippysipsupport@protonmail.com to update it before your order ships.

Trippy Sip Apparel’s Commitment to You

We strive to offer you fast, reliable shipping for all of your orders. Our team is here to ensure your experience with us is smooth from start to finish. If you have any questions or concerns, please feel free to reach out to us.